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Chat Connect One link · Live chat · Instant leads

Turn every profile visit into a live conversation.

Give customers one link to chat with you directly from Google Business Profile, your website, Instagram, Facebook or anywhere else. They leave their details, start chatting, and the lead lands in your dashboard and inbox instantly.

✓ Works on Google, web & social
✓ Callback details on every lead
✓ Email + dashboard alerts
YB
Your BusinessOnline · replies in minutes

👋 Hi! Leave your details and we'll connect you right away.

Start chat →
Type a message…➤

One link. Share it everywhere your customers find you

Google Business ProfileWebsiteInstagramFacebookWhatsAppLinkedInQR codeEmail signature
The problem

Customers find you. Then most of them leave without saying a word.

People browsing Google or Instagram want answers now. If the only options are calling during office hours or filling a long form and waiting, they move on to the next business.

"I'll call them later…"Nobody wants to call

Many customers, especially younger ones, would rather type than phone. No chat option means no enquiry.

"Did anyone reply to that DM?"Messages get scattered

Enquiries arrive on Instagram, Facebook, Google and email. Some are answered late, some never.

"They stopped replying. Who was that?"Chats end with no contact

A chat that goes quiet leaves you with nothing to follow up on: no name, no number, no lead.

How it works

From click to conversation in seconds

A simple flow for your customers, and a complete lead for you every time.

Customer taps your link

From Google, your website, social media or a QR code.

Any platform
Fills a quick callback form

Name, email, phone and the service they need. Takes 20 seconds.

Lead captured
Chats with you live

They're connected to your team for real-time answers.

Live chat
You get notified

The lead appears in your dashboard and email, with an alert for every chat and form.

Dashboard + email
Every lead, complete

Everything you need to call back, in one email

Every chat and callback request is sent to your inbox and saved in your dashboard, so you always have a way to follow up, even if the chat goes quiet.

  • Customer name to greet them personally
  • Email and phone to call or write back
  • Service requested so you know what they want before you reply
  • Location with IP address to see where leads come from and filter out spam
Features

Everything a small business needs to never miss an enquiry

One link for every platform

Share the same link on Google, your website, social profiles, ads and print. No app for customers to install.

Callback form before chat

Every conversation starts with the customer's contact details and the service they need, so no lead is lost.

Live chat

Answer questions in real time while the customer is still interested, not hours later.

Lead dashboard

Every chat and callback request is saved in one dashboard, so your whole team sees the same leads.

Instant notifications

Get alerted the moment a chat connects or a form is submitted, plus a full lead email.

Location & IP on every lead

See where customers are writing from and spot fake or repeat enquiries before you spend time on them.

Where to use it

Put your chat link everywhere customers look

The more places your link appears, the more conversations you start.

Google Business Profile

Add it as your website, booking or "chat" link and in your posts. Catch people the moment they find you on Maps.

Your website

A "Chat with us" button on every page, or behind your existing Contact button.

Instagram

Put it in your bio, stories and highlights so followers can reach you in one tap.

Facebook

Use it as your page button link and in posts, ads and comments.

LinkedIn & X

Add it to your profile and posts to turn professional interest into real conversations.

WhatsApp & SMS

Share it in broadcast messages, status updates and auto-replies.

QR code offline

Print it on flyers, business cards, shop counters and vehicles.

Email signature

Every email you send becomes a way for customers to start a chat.

Getting started

Live in 4 simple steps

We set it up with you. No coding and nothing for your customers to download.

Step 1

Tell us about your business

Your business name, logo and the email that should receive leads.

you@yourbusiness.com✓
Step 2

Add your services

The services customers can choose in the callback form.

ConsultationFree quoteBook a visit
Step 3

Get your link

Your own public business page and chat link, plus a QR code to print.

biz.thebrandfly.com/ state/city/your-business-name/
Step 4

Share it and start chatting

Add it to Google, your website and socials, and watch the leads come in.

Built for

Perfect for businesses where every enquiry counts

🏥 Clinics & dentists🏠 Real estate🔧 Home services💇 Salons & spas 🎓 Coaching & education⚖️ Lawyers & consultants🏨 Hotels & travel🚗 Car dealers & garages 💎 Jewellers & retail🏋️ Gyms & trainers
Your leads stay yours

Customer details are sent only to you and your team, and are never sold or shared. Customers see a clear form before chatting, so they know exactly what they are sharing.

FAQ

Questions, answered

Chat Connect gives your business one link that opens a live chat with you. You can share it on Google Business Profile, your website and any social media platform. Customers click it, leave their details in a short callback form, and start chatting with you straight away.

Your business gets its own public page with a clean, local link in this format: biz.thebrandfly.com/state/city/your-business-name/. Because it includes your state and city, customers can see straight away that you are a local business.

So you never lose a lead. Even if the chat ends or nobody replies instantly, you already have the customer's name, email, phone number and the service they need, so you can call them back.

Every lead arrives in your Chat Connect dashboard and in your email inbox, and you get a notification each time a chat connects or a form is submitted.

The customer's name, email address, phone number, the service they requested, and their location with IP address.

Yes. Your Chat Connect link can be added to your Google Business Profile as a website or booking link and shared in your profile posts, so people who find you on Google Maps can start a chat.

No. Chat Connect works as a standalone link, so you can use it on Google, Instagram, Facebook, WhatsApp or a printed QR code even if you do not have a website.

Yes. The chat and callback form are designed for phones first, which is where most customers find local businesses.

Get your Chat Connect link

Tell us about your business and we'll set up your chat page, callback form and link, and help you add it to Google Business Profile and your socials.

  • One link for Google, website and social media
  • Name, email, phone, service and location on every lead
  • Dashboard, email and instant notifications
Free audit

Get your free growth audit

Takes about a minute. We reply within two working days.

  • Reply within 2 working days
  • No spam, ever
  • 100% free