Terms & Conditions

Effective Date: September 25, 2026

Welcome to The Brand Fly.

These Terms & Conditions govern your access to and use of the The Brand Fly website, services, tools, and related digital products.

By accessing our website or purchasing or using our services, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

1. About Our Services

The Brand Fly provides digital marketing and online brand-growth services, including services related to:

• Google Business Profile optimization
• Google review generation and management
• Local SEO
• Citation building
• Authority guest posts
• Instagram growth
• Facebook growth
• YouTube subscribers
• YouTube watch time
• Bulk SMS
• Online reputation management
• Digital marketing and brand visibility
• Related business-growth tools and services

The exact scope of each service depends on the package, order, proposal, quotation, or service agreement purchased by the customer.

2. Eligibility

You must provide accurate information when using our website or purchasing our services.

By using our services, you represent that:

• You have the authority to purchase the service.
• Information provided by you is accurate.
• You will use our services for lawful purposes.
• You will comply with applicable laws and third-party platform rules.
• You will not use our services for fraud, abuse, spam, deception, or unlawful activities.

3. Orders and Service Requests

When you place an order, you agree to provide the information reasonably required for us to deliver the service.

An order may require:

• Business information
• Website information
• Social media URLs
• Google Business Profile information
• Content
• Keywords
• Marketing preferences
• Customer lists
• Account authorization or access where necessary

We may contact you if additional information or clarification is required.

4. Pricing and Payment

Prices for services are communicated through the website, quotation, proposal, invoice, order page, or other agreed communication.

Unless otherwise stated, payment may be required before work begins.

You are responsible for providing accurate payment and billing information.

We reserve the right to change service prices for future purchases. Changes in pricing will not automatically modify an already completed purchase unless otherwise agreed.

5. Service Delivery

We will make reasonable efforts to deliver services according to the purchased service scope.

Delivery times may vary depending on:

• Service type
• Campaign requirements
• Customer approvals
• Third-party platforms
• Availability of required information
• Technical issues
• Platform restrictions
• Volume of work

Any estimated delivery period is an estimate unless a specific completion date has been expressly agreed in writing.

6. No Guaranteed Results

Digital marketing performance can vary significantly between businesses.

Unless expressly guaranteed in writing, The Brand Fly does not guarantee:

• Specific Google rankings
• Specific Google Maps rankings
• Specific numbers of reviews
• Specific review ratings
• Specific followers
• Specific subscribers
• Specific views
• Specific watch time
• YouTube monetization
• Specific website traffic
• Specific leads
• Specific sales
• Specific revenue
• Specific return on investment

Our services are designed to improve online visibility, reputation, engagement, and marketing opportunities, but outcomes depend on factors outside our control.

7. Third-Party Platforms

Some of our services depend on third-party platforms, including Google, YouTube, Instagram, Facebook, LinkedIn, X, and other websites or services.

These platforms are independent companies and may change:

• Algorithms
• Policies
• Features
• Eligibility requirements
• Ranking systems
• APIs
• Account restrictions
• Content rules
• Review policies
• Advertising policies

The Brand Fly is not responsible for changes made by third-party platforms.

8. Google Business Profile and Reviews

Customers using our Google Business Profile or review-related services must ensure that their business information and customer interactions are genuine and accurate.

Customers must not request, submit, create, purchase, or encourage fraudulent or misleading reviews or other prohibited activity.

The Brand Fly does not control Google’s policies, ranking systems, review moderation, or enforcement decisions.

We do not guarantee that Google will publish, retain, remove, display, or rank any particular review or business listing.

9. Social Media and YouTube

Customers are responsible for ensuring that their content and accounts comply with the applicable platform’s rules.

The Brand Fly does not guarantee that social-media or YouTube accounts will remain unaffected by algorithm changes, moderation, suspension, termination, copyright claims, policy enforcement, or other platform actions.

We are not responsible for actions taken independently by third-party platforms.

10. Bulk SMS Services

Customers using Bulk SMS services are responsible for obtaining all legally required permissions or consents from recipients.

You must not use our SMS services to send:

• Spam
• Fraudulent messages
• Misleading communications
• Illegal content
• Harassing messages
• Malicious content
• Prohibited promotional messages
• Messages to recipients without legally required consent

The customer is responsible for the content and recipient lists supplied to The Brand Fly.

We reserve the right to suspend or terminate SMS services where we reasonably believe the service is being misused or used in violation of applicable law or provider requirements.

11. Customer Responsibilities

You agree to:

• Provide accurate information.
• Provide timely approvals where required.
• Provide lawful content and materials.
• Maintain control over your business accounts.
• Maintain appropriate authorization for account access.
• Follow applicable laws.
• Follow third-party platform policies.
• Pay all applicable charges.
• Notify us of relevant changes affecting service delivery.

You are responsible for ensuring that materials supplied to us do not infringe another person’s intellectual-property, privacy, publicity, or other legal rights.

12. Intellectual Property

Unless otherwise agreed in writing, The Brand Fly retains ownership of its:

• Website
• Branding
• Logos
• Software
• Tools
• Templates
• Processes
• Proprietary methodologies
• Original internal materials
• Website content

Customer-owned materials remain the property of the customer or their respective owners.

You grant The Brand Fly permission to use customer-provided materials only as reasonably necessary to provide the purchased services.

13. Third-Party Content and Links

Our website may contain links, integrations, references, or connections to third-party websites and services.

These third-party services are not controlled by The Brand Fly.

We are not responsible for the availability, accuracy, security, privacy practices, or content of third-party websites.

Your use of third-party services is subject to their respective terms and policies.

14. Website and Tool Use

The Brand Fly may provide online tools, dashboards, forms, tracking systems, URL tools, communication tools, landing-page functionality, or other business-growth resources.

You agree not to:

• Attempt unauthorized access
• Interfere with website operation
• Introduce malicious code
• Abuse automated systems
• Scrape or copy protected content without permission
• Circumvent security measures
• Use tools for unlawful activities

We may restrict or terminate access where necessary to protect our systems or users.

15. Prohibited Uses

You may not use The Brand Fly services for:

• Fraud
• Identity theft
• Phishing
• Malware
• Illegal activities
• Harassment
• Spam
• Deceptive marketing
• Unauthorized account access
• Copyright infringement
• Distribution of unlawful material
• Activities intended to manipulate or abuse third-party platforms

We may suspend or terminate services where prohibited activity is suspected or identified.

16. Account Access and Security

Where access to an account is required to provide a service, you are responsible for ensuring that you have authority to provide such access.

You should not provide passwords or sensitive credentials unless reasonably necessary and through an appropriate secure method.

You remain responsible for the security of your accounts.

17. Confidentiality

We will use reasonable measures to protect confidential business information provided to us for the purpose of delivering services.

Information that is publicly available, independently developed, lawfully obtained from another source, or required to be disclosed by law may not be treated as confidential.

18. Disclaimer of Warranties

Our website and services are provided on an “as available” and “as is” basis to the extent permitted by applicable law.

We do not warrant that:

• The website will always be available.
• Services will be uninterrupted.
• Third-party platforms will remain available.
• Third-party algorithms will remain unchanged.
• Results will meet a particular expectation.
• Every technical issue will be prevented.
• Third-party information will always be accurate.

Nothing in these Terms removes any warranty or consumer right that cannot legally be excluded.

19. Limitation of Liability

To the maximum extent permitted by applicable law, The Brand Fly will not be liable for indirect, incidental, consequential, special, or punitive losses arising from the use of our website or services.

This may include loss of:

• Revenue
• Profits
• Business opportunities
• Data
• Customers
• Rankings
• Followers
• Reviews
• Subscribers
• Reputation
• Expected marketing results

This limitation does not apply where liability cannot legally be excluded or limited.

20. Indemnification

To the extent permitted by applicable law, you agree to defend and indemnify The Brand Fly, its team, contractors, and service providers against claims, losses, liabilities, damages, and reasonable expenses arising from:

• Your unlawful use of our services
• Your violation of these Terms
• Materials supplied by you
• Your violation of third-party platform policies
• Your violation of another person’s rights
• Your misuse of our services

21. Suspension and Termination

We may suspend or terminate services if:

• Payment is not received.
• You violate these Terms.
• You provide misleading or fraudulent information.
• You misuse our services.
• You engage in unlawful activity.
• Your activities create security, legal, or reputational risk.
• A third-party platform prevents us from providing the service.

Termination does not remove obligations that accrued before termination.

22. Refunds

Refunds are governed by our separate Refund Policy.

By purchasing our services, you acknowledge that digital marketing services may involve work and resource commitments shortly after an order is placed.

23. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

24. Changes to These Terms

We may update these Terms & Conditions from time to time.

Updated terms will be published on this page with a revised effective date.

Your continued use of the website or services after an update may constitute acceptance of the revised Terms, to the extent permitted by applicable law.

25. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the applicable laws of India.

Subject to applicable law and any mandatory consumer protections, disputes arising from these Terms or our services shall be subject to the jurisdiction of the appropriate courts in [INSERT CITY, STATE, INDIA].

Important: The Brand Fly should insert its actual contractual jurisdiction here before publishing this page.

26. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

27. Entire Agreement

These Terms, together with applicable service-specific terms, order details, invoices, proposals, the Privacy Policy, and Refund Policy, constitute the terms governing your use of our services, unless a separate written agreement expressly supersedes them.

28. Contact Us

For questions regarding these Terms & Conditions, contact:

The Brand Fly
Phone: +91 99888-88525
Email: contact@thebrandfly.com
Website: https://thebrandfly.com/

By using our website or purchasing our services, you acknowledge that you have read and understood these Terms & Conditions.