Privacy Policy

Effective Date: September 25, 2026

At The Brand Fly, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, use our services, contact us, or interact with our tools and platforms.

By using https://thebrandfly.com/, you agree to the practices described in this Privacy Policy.

1. About The Brand Fly

The Brand Fly provides digital marketing and online brand-growth services, including Google Business Profile and review-related services, local SEO, citation building, guest posting, social media growth services, YouTube-related services, Bulk SMS services, business growth tools, and related digital services.

Our services may require information about your business, online profiles, social media accounts, websites, contact details, and other information necessary to provide the requested service.

2. Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal Information

This may include:

• Full name
• Business name
• Email address
• Telephone or mobile number
• Billing and payment information
• Business address
• Website address
• Information submitted through contact or enquiry forms
• Information you provide when communicating with our team

Business and Account Information

When you purchase or use our services, we may collect information necessary to perform the service, such as:

• Google Business Profile information
• Social media profile information
• YouTube channel information
• Website and SEO information
• Business listings and citations
• Marketing campaign information
• Content, keywords, URLs, and other materials provided by you
• Information about your preferred marketing objectives

We only request information that is reasonably necessary to provide the services you have requested.

3. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referring website
• General website usage information
• Cookies and similar technologies

This information may be used to understand website usage, improve our website, maintain security, and improve our services.

4. Cookies

The Brand Fly may use cookies and similar technologies to improve website functionality, understand visitor behavior, remember preferences, and measure marketing performance.

Cookies may be used for:

• Essential website functions
• Analytics
• Performance measurement
• Marketing and advertising
• Remembering user preferences

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. How We Use Your Information

We may use collected information to:

• Provide and manage our services
• Process orders and payments
• Communicate with customers
• Respond to enquiries
• Provide customer support
• Set up and manage requested campaigns
• Improve online visibility and reputation
• Perform SEO and marketing work
• Send service-related communications
• Send promotional communications where permitted
• Improve our website, tools, and services
• Detect fraud, abuse, or security issues
• Maintain business and financial records
• Comply with applicable laws and legal requirements

We do not use your information for purposes that are materially inconsistent with the purpose for which it was collected without appropriate notice or legal basis.

6. Payment Information

Payments may be processed through third-party payment processors.

The Brand Fly may not directly store complete payment-card information on its own servers when payment processing is handled by a third-party payment provider.

Payment providers may collect and process payment information according to their own privacy policies and terms.

7. Third-Party Platforms and Services

Some of our services involve third-party platforms such as Google, YouTube, Instagram, Facebook, LinkedIn, X, website hosting providers, analytics providers, communication platforms, payment processors, and other service providers.

When you request a service involving a third-party platform, information may need to be shared with or accessed through that platform to perform the requested work.

Your use of third-party platforms remains subject to the terms, policies, and privacy practices of those platforms.

The Brand Fly does not control the privacy practices of third-party platforms.

8. Google Business Profile and Review Services

Where customers request Google Business Profile, review-management, or related services, we may process business information and customer-provided materials necessary to provide those services.

The Brand Fly does not guarantee that any particular review, rating, ranking, listing, or Google Business Profile outcome will occur.

Customers are responsible for ensuring that information, reviews, testimonials, and other materials supplied to us are genuine, accurate, lawful, and compliant with applicable platform policies.

9. Social Media and YouTube Services

For social media and YouTube-related services, we may process information required to manage, analyze, or provide the requested service.

We do not guarantee a particular number of followers, subscribers, views, watch hours, engagement levels, rankings, monetization status, or other platform-specific results unless expressly stated in a written service agreement.

Third-party platforms may independently change algorithms, remove content, restrict accounts, suspend accounts, or modify their policies.

10. Bulk SMS Services

If you use our Bulk SMS services, you are responsible for ensuring that your recipient lists and communications comply with all applicable laws, regulations, consent requirements, and telecom or messaging rules.

You must not use our services to send unlawful, fraudulent, misleading, abusive, unsolicited, or prohibited communications.

We may process phone numbers, message content, delivery information, and related campaign data to provide the requested SMS service.

11. Sharing of Information

We may share information with trusted service providers where reasonably necessary to operate our business or provide services to you.

These may include:

• Payment processors
• Hosting providers
• Analytics providers
• Marketing and communication providers
• SMS service providers
• Technology providers
• Contractors or service providers assisting with service delivery
• Professional advisers
• Government authorities or law-enforcement agencies where legally required

We do not sell your personal information as a standalone product.

12. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, we cannot guarantee absolute security of information transmitted to or stored by us.

13. Data Retention

We retain information for as long as reasonably necessary to:

• Provide requested services
• Maintain business records
• Resolve disputes
• Complete accounting and payment requirements
• Meet legal obligations
• Prevent fraud and abuse
• Enforce our agreements

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

14. Your Rights

Depending on applicable law, you may have rights concerning your personal information, including the right to:

• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion where legally applicable
• Withdraw consent where processing is based on consent
• Object to or restrict certain processing
• Opt out of certain marketing communications

To make a privacy-related request, contact us using the details below.

15. Marketing Communications

You may receive service-related emails, SMS messages, or other communications necessary to manage your account or services.

Where applicable, promotional communications will be sent in accordance with applicable laws and consent requirements.

You may request to stop receiving promotional communications by contacting us or using an available unsubscribe mechanism.

16. Children’s Privacy

Our services are intended for businesses and general users and are not directed toward children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

The updated version will be posted on this page with a revised effective date.

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

The Brand Fly
Phone: +91 99888-88525
Email: contact@thebrandfly.com
Website: https://thebrandfly.com/

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.